Effective Date: January 2026
Veknod.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Name
- Email address
- Phone number
- Any information you voluntarily provide through contact forms, communication, or service requests
We only collect personal information that you voluntarily provide.
2. How We Use Your Information
We use collected information to:
- Provide and manage our services
- Respond to customer inquiries and support requests
- Send important service-related updates and notifications
- Improve user experience and service quality
3. SMS Communications
By voluntarily providing your phone number and explicitly opting in, you agree to receive SMS messages from Veknod.com. These messages may include:
- Service updates
- Account or service notifications
- Customer support communications
- Appointment or request confirmations (if applicable)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying “STOP”.
For assistance, reply “HELP”.
4. Opt-In Consent
We only send SMS messages to users who have explicitly opted in through our website, forms, or direct consent methods. Consent is never assumed.
5. Data Sharing Policy
We do not sell, rent, trade, or disclose personal information, including phone numbers, to third parties for marketing, advertising, or lead generation purposes.
We may use limited third-party service providers only to help operate our business (such as messaging platforms, hosting, or technical infrastructure). These providers:
- Are bound by confidentiality obligations
- Are only permitted to use data to provide services on our behalf
- Are not allowed to use personal information for their own marketing or any unrelated purpose
We do not share personal information with affiliates.
We may also disclose information if required by law or legal process.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of SMS communications at any time
8. Third-Party Services
We may use third-party service providers strictly to operate our services. These providers only access the minimum information necessary to perform their functions and are not permitted to use it for marketing or unrelated purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Veknod.com
Email: support@veknod.com